Early support, building resilience
Understanding changes. Finding support.
The Resilience Evaluation–Social Emotional Training Program (RE-SET) is part of the Psychosis Clinical and Research Program (PCRP) at Massachusetts General Hospital. The program serves young people ages 12–30 whose changes in thinking, feelings, or behavior are affecting relationships, school, or work. Its focus is evaluation and support for managing emotions and stress.

Changes you may notice
- Trouble concentrating or communicating thoughts
- Unusual perceptions, beliefs, or increased suspiciousness
- Difficulty keeping up at school or work
- Less social contact, motivation, or attention to self-care
Making sense of these experiences
These changes do not necessarily mean a serious mental illness is developing. An evaluation can help clarify what is happening and identify appropriate support.
Care shaped around individual needs
What to expect
A diagnostic evaluation guides individualized recommendations. Depending on your needs, these may include:
Skills and support
- Individual or group skills training for emotions and stress
- Education and support for families
- Coordination with schools, primary care, and other providers
Evaluation and treatment options
- Medication, when appropriate
- Neuropsychological testing
- Additional resources or referrals for specialized care
Taking the next step
Referral and eligibility
Complete the referral form to request consideration for RE-SET services. For questions, call 617-643-1175.
Services require Massachusetts residency and insurance that contracts with the Massachusetts General Physicians Organization (MGPO).
Unsure where to begin? The existing RE-SET page also offers a brief anonymous questionnaire about whether further evaluation may help.
Meet the people providing care
The RE-SET team

Lauren Utter, PsyD
Clinical Psychologist
Care team listed alphabetically by first name.

Alexandra C. Volpacchio, PsyD
Clinical Psychologist

Caroline Daffre, Ph.D.
Clinical Fellow

Drew C. Coman, PhD
Clinical Psychologist

Elaine Shen, MD
Child and Adult Psychiatrist

Elena LaRose, Psy.D.
Clinical Fellow

Emily Petti, MA
Pre-Doctoral Psychology Intern

Jacci Clauss, MD, PhD
Consultant

Marta Hernandez
Administrative Coordinator

Moriah Stendel, PhD
Clinical Fellow

Victoria R. Hasler, PhD
Clinical Psychologist

